Service Processing Procedure

Providing Glenlyn Homes with the following information will help us serve you better.

~ Name, address and phone number’s where you can be reached during business hours.

~ An accurate description of the service requested.

Upon receipt of your Warranty Service Request, we will contact you to arrange a service inspection. Inspection’s are provided Monday to Friday 8:00 am - 4:00pm. During the inspection we will inspect the item’s outlined on your Warranty Service Request Form and determine the appropriate action. Reported item’s generally fall into three categories:

~ Routine house maintenance item

~ Trade contactor item

~ In house item

Trade contactor item’s and in house item’s will be attended to as soon a possible. A work order will be issued and you will be contacted with regard’s to a warranty work appointment. Warranty work appointment’s are provided Monday to Friday 8:00 am - 4:00pm.

Routine home maintenance is not provided by Glenlyn Homes. We will offer informational assistance.